+971 7 2447775 info@zillionelectric.com

Customer Feedback

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    Company Details

    Full Name*

    Company Name*

    E-mail*

    Contact Number*

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    Customer Service

    Enquiry Response Time*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Customer Follow-up*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Customer Commitment*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Call Return*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    After Sales Support*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Communication*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Friendliness*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

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    Product Service

    Specification Compliance*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Data Sheets / O&M Manual*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Product Quality*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Product Service*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Delivery*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Standard Warranty*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

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    Management Skills

    Customer Relation*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Meeting Puntuality*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Communication*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Project Planning*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Documents*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    On-Time Delivery*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

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    Evaluation of Technical/Site Skills

    Knowledge/Skill Set*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Quality of Work*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Safety (PPE) / Risk Accessment*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Productivity and Efficiency*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Reliability and Dependability*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Collaboration and Teamwork*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Team Communication*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent

    Overall Performance*

    Very PoorNot SatisfactoryAverageSatisfactoryExcellent


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    Testimonial*

    Any Suggetion to improve our system

    Questionery Section

    Will you recommend us to anyone?*

    NoNot SureYes

    Star Rating*


    I would like to participate in a customer feedback survey as a part of ISO 9001:2015 and audit purposes only