+971 7 2447775 [email protected]

Customer Feedback

    1 Of 6

    Company Details

    Full Name*

    Company Name*

    E-mail*

    Contact Number*

    2 Of 6

    Customer Service

    Enquiry Response Time*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Customer Follow-up*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Customer Commitment*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Call Return*

    Very PoorNot SatisfactoryAverageGoodExcellent

    After Sales Support*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Communication*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Friendliness*

    Very PoorNot SatisfactoryAverageGoodExcellent

    3 Of 6

    Product Service

    Specification Compliance*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Data Sheets / O&M Manual*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Product Quality*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Product Service*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Delivery*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Standard Warranty*

    Very PoorNot SatisfactoryAverageGoodExcellent

    4 Of 6

    Management Skills

    Customer Relation*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Meeting Puntuality*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Communication*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Project Planning*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Documents*

    Very PoorNot SatisfactoryAverageGoodExcellent

    On-Time Delivery*

    Very PoorNot SatisfactoryAverageGoodExcellent

    5 Of 6

    Evaluation of Technical/Site Skills

    Knowledge/Skill Set*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Quality of Work*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Safety (PPE) / Risk Accessment*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Productivity and Efficiency*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Reliability and Dependability*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Collaboration and Teamwork*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Team Communication*

    Very PoorNot SatisfactoryAverageGoodExcellent

    Overall Performance*

    Very PoorNot SatisfactoryAverageGoodExcellent


    6 Of 6

    Testimonial*

    Any Suggetion to improve our system

    Questionery Section

    How did you hear about us?*

    From Our WebsiteOur Sales TeamTrade Shows MEE / WETEX & Solar ShowGoogle (or) BiznexClient ReferanceOthers

    Will you recommend us to anyone?*

    NoNot SureYes

    Star Rating*


    I would like to participate in a customer feedback survey as a part of ISO 9001:2015 and audit purposes only